Frequently Asked Questions

How long is the setup time?

SEO is an ongoing process. However, for the purpose of understanding our process, please click here.

Is there a minimum amount of months I need to stay on this program?

– All of our SEO plans have a 3-month minimum.
– We recommend locking clients into a 6-month to 1-year contract for any serious SEO work.

What websites can you optimize?

– We recommend having a WordPress website for SEO purposes.
– We can optimize any Shopify, Square, or Wix website.
– Any website with an SEO-friendly CMS.

What type of plugin do you recommend for WordPress SEO? 

– We recommend the licensed version of all-in-one SEO.  If you don’t have a license to this plugin and wish to use it, we will license it for you for free for one year.
– 301 Redirects Pro, we license this plugin for you included in our cost if you don’t have it already. The best plugin to eliminate loss traffic due to bad URLs indexed in Google.

How do you improve my website’s SEO? 

– First, we determine what needs improvement. We do this by creating a website audit.
– This website audit reports on things like website 404 pages, incorrect redirects, empty title tags, duplicate content, missing alt image text and thousands of other signals.
– Our SEO team’s mission is to help improve your SEO audits, improving your keyword rankings and visibility.

Can you optimize e-commerce site’s under this package?

Yes, however, e-commerce SEO requires product description optimization. This is not included in our base package. Please submit a custom quote if you need SEO for your e-commerce site.

Do you need access to my website or my client’s website or domain?

– Yes, some of SEO has to do with optimizing code and site structure. So we need full website access.
– Usually, this is either the hosting account admin or admin access to your website’s back-end (login link, username, and password). This can be supplied to us via support ticket.

Any other access you need from me? 

If you have an existing Google Analytics, Google Tag Manager, or Google Webmaster account, you can share access with us by following these instructions.

What does your approval process look like?

After you pay for this service and complete the onboarding document, your project manager will confirm receipt of your request through a support ticket. Updates will be provided to you via support ticket on project statuses. You also have a way to view project status through your fulfillment center.

How do I get revisions?

Simply communicate your revisions to your project manager by sending us a support ticket or by scheduling a call.  All support hours will be deducted from your monthly support hours.

What does your onboarding document look like?

– Click here to access the onboarding document.
– Only submit this document after the package is ordered.